Cookie Policy
This site promotes Reco Genieโs UK hospitality AI โ Morag (voice ordering system) and optional Reco Genie insights for restaurant operations intelligence. Cookies here support analytics, consent, and a working demo experience.
Last updated: July 28, 2026 ยท Version cookie-policy-v2-2026-07-28
What are cookies?
Cookies are small text files that websites place on your device to remember information about your visit. They help websites work properly and provide a better user experience.
At Reco Genie, we use cookies to keep our website running smoothly and to understand how people use our site. We don't sell your data or track you across other websites.
Why we use cookies
We use cookies to:
- Keep the site working properly and securely
- Remember your cookie preferences
- Understand which pages are most useful to restaurants
- Improve our messaging and product clarity
- See if our pricing makes sense to visitors
Our goal is simple: make Reco Genie clearer and more useful for restaurant owners.
Types of cookies we use
Current technology inventory
- reco-genie-consent โ Reco Genie local storage; records consent version, categories and timestamp; essential; first party; up to 12 months.
- reco-genie-analytics-consent โ Reco Genie local storage; remembers the analytics choice; essential preference record; first party; up to 12 months.
- reco-genie-functional-consent โ Reco Genie local storage; remembers the functional choice; essential preference record; first party; up to 12 months.
- reco-genie-marketing-consent โ Reco Genie local storage; remembers the marketing-technology choice; essential preference record; first party; up to 12 months.
- _ga, _ga_*, _gid and _gat* โ Google Analytics cookies; page and interaction measurement; analytics; first/third party; from session length up to two years; optional and blocked until analytics consent.
- Session and authentication cookies โ Reco Genie; login, security, CSRF and checkout continuity where those services are used; essential; first party; session or service-defined duration.
- Stripe checkout storage โ Stripe may set essential fraud-prevention and checkout cookies after you choose paid checkout; essential to that requested checkout; third party; duration set by Stripe.
- Browser session/local storage used by forms and demos โ Reco Genie; preserves in-progress form state and return paths; functional or essential depending on the requested feature; first party; session or until cleared.
Hotjar and marketing pixels are not currently enabled. Embedded mapping, location or demo services may receive technical request data only when the relevant feature is used. We review this inventory when providers or scripts change.
How you can control cookies
You have full control over which cookies we use:
Through our cookie banner
When you first visit Reco Genie, you'll see a cookie banner with these options:
- Reject optional: Only essential cookies and storage will be active
- Accept all: Configured optional categories will be enabled
- Manage preferences: Choose exactly which cookies you want
Through your browser
Most browsers allow you to:
- See what cookies are stored
- Delete cookies
- Block cookies from specific sites
- Block all cookies (this may break some website features)
Learn more about controlling cookies in your browser:
Change your preferences anytime
You can update your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer.
Our privacy-first approach
We intentionally avoid tracking:
- Personal names or emails (unless you contact us directly)
- IP-level identification
- Your behavior across other websites
- Any data we could sell to third parties
We only track what helps us answer: "Do restaurants understand Reco Genie in 30 seconds?" and "Is our pricing clear?"
Updates to this policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We'll update the "Last updated" date at the top of this page.
If we make significant changes, we'll notify you through our website or via email if you're a registered user.
Questions about cookies?
If you have questions about how we use cookies, please contact us at hello@recogenie.com